Returns & Exchanges
We gladly accept cancellations
Request a cancellation within: 2 hours of purchase
We don't accept returns without prior approval.
Please contact us if you have any problems with your order.
All requests for replacements or reports of damaged items must be reported within 3 business days. Before an item is returned, we ask for clear pictures showing the reason for your request. No returns without prior approval. If the package is damaged, contact your carrier. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Resale of Digital Files
Our digital files are not to be shared or sold. They are for your use only. You may use them on apparel that you print or embroider and sell. You may add them with at least 3 other elements to make your own designs and sell.