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Frequently Asked Questions

Due to the nature of custom printed apparel, we can not accept returns or exchanges of any items unless the merchandise is misprinted, materially flawed, or defective. In addition, please note that sizing can vary between manufacturers and styles. If you have any questions about how a garment may fit, or to purchase a sample product, please email us at info@countrychickdesign.com

Many items have free shipping!  Subject to change.

We collect sales tax for the state of Oklahoma.  Your sales tax will be based on delivery address.  If you hold a tax exemption card, please send a copy with your order.

If you need to request a change please contact us ASAP! Once your order has gone into production, we can not longer make changes or cancel it.

Please contact us before placing your order, and we will let you know what rush options are available, if any.
Production for custom items usually takes 7-10 business days. Orders can sometimes take longer if the manufacturer has a back-order of special ordered goods that we might not have in stock. Shipping normally takes 2-5 business days. We will notify you of delays beyond the expected delivery times.
Yes. Enter your address in the billing section and the gift recipient's address in the shipping section. If you'd like to include a message with your gift, please do so in the Additional Comments section during checkout. Pricing information is never included with any orders.